I am known for the practical and user friendly tools that I develop with my clients. The core foundations of these toolkits are regularly requested by those attending courses and workshops, since they give a tremendous head start to any audit team wishing to work on the area concerned.
The tools are offered for use by audit teams who want to develop their own more tailored toolkit for the area concerned. It must be stressed that the toolkits for sale may require significant amendment in order to suit the organization, context and purpose for which they are aimed.
An extract of each toolkit is available on request.
I contacted [James] for advice as to how Assurance Mapping techniques could be applied in my own authority. Not only were his ideas very constructive, his approach was very professional yet carried out in a friendly, easy going manner which greatly helped my understanding of the issues involved. James was then always happy to deal with any follow up queries I had and he helped to fine tune and discuss the approach with the rest of my team who similarly very quickly formed the same positive view of James’s style and manner. We have recently introduced this new approach into my authority and the results and comments to date have been very encouraging, thanks in no small way to James’s advice and assistance. I would have no hesitation recommending James to anyone.
James has helped me and my team in a number of areas, examples being improving the way we conduct and report on our audits and helping with our assurance mapping. This has all been done in a positive and supportive manner, helping the team to embed learning from these sessions.